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Troubleshooting

Business Central error messages, explained

Paste the message, find the cause, apply the fix. Each page documents one real Business Central error.

Most Business Central errors are not bugs: they are a setup rule doing its job. The message names the rule, and the fix is almost always a setup field, a permission, or a date range. Find your message below.

"Posting Date is not within your range of allowed posting dates in Gen. Journal Line Journal Template Name='GENERAL',Journal Batch Name='DEFAULT',Line No.='10000'."

Posting date outside the allowed posting range

Cause and fix β†’

"The VAT Date is not within the range of allowed VAT dates."

VAT date outside the allowed VAT period

Cause and fix β†’

"Posting Date must have a value in Sales Header: Document Type=Credit Memo, No.=1005. It cannot be zero or empty."

Posting date missing on a sales document

Cause and fix β†’

"Select a Dimension Value Code for the Dimension Code DEPARTMENT for G/L Account 6110."

Mandatory dimension value missing on a line

Cause and fix β†’

"A dimension used in Gen. Journal Line GENERAL, DEFAULT, 10000 has caused an error. Select a Dimension Value Code for the Dimension Code DEPARTMENT for G/L Account 6110."

Journal line rejected for a missing dimension value

Cause and fix β†’

"Dimension Value DEPARTMENT - ADM is blocked."

A blocked dimension value stops the posting

Cause and fix β†’

"The Dimension Value Code must be ADM for Dimension Code DEPARTMENT for Customer 10000. Currently it's SALES."

Dimension value locked to one code by Value Posting

Cause and fix β†’

"Sorry, the current permissions prevented the action. (TableData 21 Cust. Ledger Entry Insert: Base Application)"

Permission error when posting or saving a record

Cause and fix β†’

"You do not have the following permissions on TableData Sales Header: Insert."

Missing table permission when saving a document

Cause and fix β†’

"The General Posting Setup does not exist. Identification fields and values: Gen. Bus. Posting Group='DOMESTIC',Gen. Prod. Posting Group='RETAIL'"

No General Posting Setup for this group combination

Cause and fix β†’

"The VAT Posting Setup does not exist. Identification fields and values: VAT Bus. Posting Group='',VAT Prod. Posting Group='FULL'"

No VAT Posting Setup for this group combination

Cause and fix β†’

"Sales Account must have a value in General Posting Setup: Gen. Bus. Posting Group=DOMESTIC, Gen. Prod. Posting Group=RETAIL. It cannot be zero or empty."

Empty G/L account in the General Posting Setup line

Cause and fix β†’

"You have insufficient quantity of Item 1004 on inventory."

Insufficient quantity of item on inventory

Cause and fix β†’

"Nothing to handle."

Nothing to handle when creating a pick or receipt

Cause and fix β†’

"Warehouse handling is required for Document Type = Order, Document No. = 101005, Line No. = 10000."

Warehouse handling is required for this document

Cause and fix β†’

"Location Code must have a value in Item Journal Line: Journal Template Name=ITEM, Journal Batch Name=DEFAULT, Line No.=10000. It cannot be zero or empty."

Missing location code on a journal or document line

Cause and fix β†’

"You must assign a serial number for item 1000."

Serial number missing on an item line

Cause and fix β†’

"Lot No. LOT0001 is not available on inventory or it has already been reserved for another document."

Lot or serial number not available to pick

Cause and fix β†’

"Sales Account must have a value in General Posting Setup: Gen. Bus. Posting Group=DOMESTIC, Gen. Prod. Posting Group=RETAIL. It cannot be zero or empty."

Missing G/L account in General Posting Setup

Cause and fix β†’

"Amount must be positive in Gen. Journal Line Journal Template Name='GENERAL',Journal Batch Name='DEFAULT',Line No.='10000'."

Wrong amount sign in a general journal line

Cause and fix β†’

Need the concept rather than the message? The Business Central glossary defines the terms behind these errors, and the how to guides walk through the tasks themselves.