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Support

Contact Zentriq Support

We're here to help you get the most out of Zentriq PunchOut, Agent, and Document Capture.

Email Support

For general inquiries, technical issues, or feature requests.

support@zentriqsoftware.com

Priority Support

Pro plan subscribers get priority response times (under 4 hours on business days).

priority@zentriqsoftware.com

Help Center

Browse our documentation for setup guides, FAQs, and troubleshooting.

View Documentation

Book a demo

See the agent live in a BC sandbox — 15 minutes, tailored to your workflow.

Book a 15-min demo

Frequently asked

What are your support hours?

Our team responds Monday to Friday, 9:00 to 18:00 CET. Priority support subscribers get faster response times.

I found a bug, how do I report it?

Email us at support@zentriqsoftware.com with a description, screenshots if possible, and steps to reproduce. We investigate every report.

Can I request a demo?

Absolutely! Book a 15-minute demo and we’ll show Zentriq PunchOut and the Zentriq Agent live, tailored to your workflow.

Do you offer onboarding help?

Yes. We provide free onboarding for all paid plans, including BC extension installation, environment setup, and team training.